AG Seeks to Protect Consumers from High Overdraft Fees

AG Seeks to Protect Consumers from High Overdraft Fees

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
April 9, 2025

Media Contact:
Danny Wimmer

AG Nessel Seeks to Protect Consumers from High Overdraft Fees

LANSING – Michigan Attorney General Dana Nessel has joined a coalition of 22 attorneys general in sending a letter (PDF) to the leadership of the U.S. House of Representatives and the House Financial Services Committee urging the House to vote against House Joint Resolution 59, which would overturn a final rule issued by the Consumer Financial Protection Bureau. The rule, set to take effect on October 1, 2025, is designed to limit the ability of large financial institutions to impose excessive overdraft fees. Attorney General Nessel and the coalition argue the CFPB’s rule is a much-needed check on abusive and deceptive practices that allow major banks to profit from consumers’ financial hardships.

On December 12, 2024, the CFPB issued the final rule amending Regulations Z (Truth in Lending Act) and E (Electronic Funds Transfer Act). The rule requires large financial institutions with more than $10 billion in assets to cap overdraft fees at $5 or the amount that would cover the bank’s actual costs from providing overdraft protection.

Overdraft fees are a major profit center for banks, accounting for about $5.8 billion in revenue in 2023. In the letter, the coalition argues repealing the rule would allow large financial institutions to continue charging average overdraft fees of $35, even though the majority of consumers’ overdrafts are for less than $26 and are repaid within three days—translating to pricing in annual percentage rate (APR) terms of over 16,000%. The coalition also highlights how some banks manipulate the timing of deposits and withdrawals to maximize fees, charging customers even when they have enough money for an approved transaction. Attorney General Nessel argues that practice creates hurdles for consumers to maintain a positive account balance, while also contributing to involuntary account closures, driving consumers out of the banking system altogether, and damaging their credit.

“Excessive overdraft fees are predatory, causing unnecessary burdens for consumers,” Nessel said. “This critical CFPB rule ensures that these fees are proportionate and transparent. Rejecting such a rule is just another attempt to undermine the vital work of the CFPB, which has always been in the corner of Michiganders, protecting them from deceptive fees, predatory loans, and shady financial schemes and putting money back in the pockets of hard-working families.”

Attorney General Nessel recently joined other attorneys general in filing two amicus briefs to defend the CFPB after the Trump administration told employees to stop working on cases investigating deceptive and abusive conduct by companies. Since its creation, the CFPB has helped millions of Americans by assisting homeowners facing foreclosure stay in their homes, stopping banks from charging junk fees, and returning more than $20 billion to the pockets of consumers. To raise awareness about the agency’s impact, Attorney General Nessel released a video about the threats facing the CFPB and joined former CFPB Director Rohit Chopra to discuss the impact of the Bureau’s ongoing shutdown on Michiganders.

Joining Attorney General Nessel in sending this letter are the attorneys general of Arizona, California, Colorado, Connecticut, Delaware, Hawai’i, Illinois, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Rhode Island, Vermont, Washington, Wisconsin, and the District of Columbia. The Hawai’i Office of Consumer Protection also joined the coalition.

Oakland County Launches Tech Collaboration

Oakland County Launches Tech Collaboration

Oakland County Launches Tech Collaboration Featuring Keystone Companies to Strengthen Regional Innovation

Post Date:04/08/2025 2:15 PM
  • The Oakland County Tech Collaboration is an ecosystem of tech companies, innovators, suppliers, academic institutions and county government creating connections and spurring economic growth in robotics integration, IT and computer services, research, engineering and design.
  • Five of the county’s largest tech firms have taken on the role of “Keystone company” to strengthen the tech ecosystem: FANUC America, HTC Global Services, JR Automation, OneStream, and RGBSI. Learn more here: https://youtu.be/u0omSoGZ5L8.
  • The Oakland County Tech Collaboration will host a series of tech collaboration events. For more click on oakgov.com/octechcollaboration.

Pontiac, Mich. – Oakland County has launched the Oakland County Tech Collaboration, a strategic initiative aimed at supporting and accelerating the growth of the county’s technology ecosystem powered by Oakland County Economic Development Business Retention & Growth unit.

“Oakland County is taking bold steps to establish itself as a national leader in technology innovation by strengthening our strategic focus on research, engineering and design, IT/computer services and robotics integration,” County Executive Dave Coulter said.

The Oakland County Tech Collaboration is an ecosystem of tech companies, innovators, suppliers, academic institutions and county government working to create connections, strengthen the ecosystem and spur economic growth in these key areas:

  • Research, Engineering, and Design
  • IT and Computer Service
  • Robotics Integration

These industries are pivotal to establishing Oakland County as a competitive technology hub. Five of the county’s largest tech firms have taken on the role of “Keystone company” to strengthen the tech ecosystem.

The Keystone Companies, including FANUC America, HTC Global Services, JR Automation, OneStream, and RGBSI, represent a wide array of expertise in these industries, from cutting-edge research and product design to AI and advanced IT software solutions. Their collective efforts will support the retention and expansion of the tech industry, attract new talent, and foster a collaborative environment that nurtures innovation and attracts new investments.

“These Keystone Companies are not only leaders in their fields but are committed to building a thriving tech ecosystem that will create new jobs, attract investment and ensure our region’s continued economic growth,” Coulter said.

The Oakland County Tech Collaboration will host a series of events, such as the Edu2B Tech Collaboration Series connecting business with higher education resources and opportunities at the university level connecting small tech companies to larger tech companies. Those events are scheduled as follows:

  • April 17 at Lawrence Technological University, Southfield
  • Sept. 18 at Walsh College, Troy
  • Nov. 6 at Oakland Community College, Auburn Hills

For more information about the Oakland County Tech Collaboration and upcoming events, please visit oakgov.com/octechcollaboration.

“Our focus on strengthening these three key industries is essential to the continued success of our regional economy,” said Greg Doyle, manager of Business Retention & Growth for Oakland County. “By bringing together top businesses in IT, computer services, research, engineering, and design, and robotics, we’re creating a dynamic environment for innovation and fostering the kind of partnerships that will drive economic growth for years to come.”

About Oakland County

Oakland County, located in southeastern Michigan, is a vibrant hub for innovation, research, technology, and manufacturing. With a strong focus on advancing industries such as IT/computer services, robotics, and engineering, Oakland County is committed to becoming a leading technology region in the U.S., offering businesses the tools, talent, and resources needed to thrive.

AG Nessel Issues New Consumer Alert on Bitcoin ATMs

AG Nessel Issues New Consumer Alert on Bitcoin ATMs

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
April 8, 2025

Media Contact:
Danny Wimmer

AG Nessel Issues New Consumer Alert on Bitcoin ATMs

LANSING – Today, Michigan Attorney General Dana Nessel issued a new consumer alert warning residents of scammers using Bitcoin ATMs to defraud unsuspecting victims.

“Because money sent through Bitcoin ATMs is nearly impossible to recover and these machines lack oversight and regulation, they have become an attractive option for criminals engaged in fraud and money laundering,” Nessel said. “Staying informed can protect consumers from falling victim.”

A common Bitcoin ATM scam targeting older adults involves a fraudulent message or phone call. The call might be from someone claiming to be with Apple, Google, or another well-known company, or even law enforcement. The scammer tells the victim that their financial accounts have been compromised. The call recipient is told they need to take immediate action to prevent unauthorized transactions on their account. If the scammer is pretending to be from a law enforcement agency, they may even threaten the victim with criminal prosecution or jail time if the victim doesn’t pay a fine right away.

Victims are then instructed to withdraw large amounts of cash from their bank accounts. They are told to deposit the funds into a Bitcoin ATM. The cash is inserted and converted into Bitcoin. The victim is directed to scan and send a receipt or QR code to the scammer. The moment that transaction is completed, the money is gone —permanently. Traditional bank transfers, wire transfers, or credit card transactions have fraud prevention measures. These measures provide customer protection or financial institution safeguards to stop or reverse the transfer. That is not the case with Bitcoin ATM transactions.

Bitcoin ATMs lack oversight and regulation. For this reason, they are widely used for scamming and money laundering. Some consumers may attempt to use them for legitimate transactions. However, they often come with very high fees. The fees make them an inefficient and costly way to buy cryptocurrency. It’s safer and cheaper to convert cash to cryptocurrency through a licensed and regulated online exchange.

Without regulation, victims of Bitcoin ATM scams have no meaningful consumer protections. Financial institutions have fraud prevention departments that monitor transactions. Banks can file suspicious activity reports (SARs) to investigate potential fraud. Unfortunately, Bitcoin ATMs operate outside these safeguards. They allow scammers to steal money quickly and anonymously.

To avoid becoming a victim of a Bitcoin ATM scam, remember these key points:

  • No legitimate company or government agency will ever ask you to deposit money into a Bitcoin ATM. If someone makes such a request, it’s a scam.
  • Beware of urgent requests. Scammers create a sense of urgency to prevent victims from thinking critically about the request.
  • Do not trust caller ID. Fraudsters can spoof phone numbers to make it appear as though they are calling from a trusted source.
  • Never download unknown software or grant remote access to your devices. This can allow scammers to take control of your personal information.
  • Talk to your bank before making large withdrawals. If you’re instructed to move money in an unusual way, seek advice first.
  • If you believe you have been targeted by a scam, report it immediately. Scams can be reported to the Michigan Attorney General’s Consumer Protection Team and local law enforcement.

To file a complaint with the Attorney General or get additional information, contact:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

Taxpayers Urged to be Alert and Aware for Scammers

Taxpayers Urged to be Alert and Aware for Scammers

Treasury Logo

FOR IMMEDIATE RELEASE
April 4, 2025

Contact: Ron Leix, Treasury, 517-335-2167

Treasury: Taxpayers Urged to be Alert and Aware for Scammers

Treasury Safeguards Have Protected Scammers from Stealing
Individual Income Tax Refunds

LANSING, Mich. – With Michigan individual income tax filing season winding down, the Michigan Department of Treasury is reminding Michiganders to be cybersecurity aware and prepared to fight tax-related identity theft.

Cybercriminals are constantly using new tricks and tactics online to obtain personal information so they can fraudulently file state income tax returns and claim refunds on behalf of unsuspecting taxpayers. Typically, cybercriminals try to create a sense of urgency to incite an immediate response from taxpayers. For example, a scammer may allude to taking criminal actions against you for failing to respond.

“Vigilance is really the key to fighting scammers,” said Deputy State Treasurer Kavita Kale, who oversees Treasury’s Revenue Services programs. “Always examine the calls, emails and texts you receive to ensure they’re from a verified source. Scammers will take advantage of our life situations and look for those brief moments when we let our guard down.  Always take the extra steps to confirm you are communicating with an authorized source.”

Often, the taxpayer is already a victim of identity theft when a cybercriminal attempts to claim a state tax refund.

To be cybersecurity aware and prepared to fight tax-related identity theft:

  • Only connect to the internet over secure, password-protected networks.
  • Do not click on links or pop-ups, open attachments or respond to emails from individuals you don’t know.
  • If you are unsure of the email sender, type a website name by hand rather than clicking on an embedded link.
  • Do not respond to online message requests for personally identifiable information. Most organizations–banks, universities, companies, Treasury–do not ask for your personal information over the internet.
  • Limit who you share information with by reviewing the privacy settings of your social media accounts.
  • Trust your intuition. If you think an offer is too good to be true, then it probably is.
  • Password-protect all user accounts and devices that connect to the internet with strong passwords at least 12 characters long.
  • Do not use the same password twice. Choose a password that means something to you and only you. Change your password on a regular basis.
  • If something seems suspicious, report it to the proper authorities.

As an additional layer of taxpayer protection, Treasury sends confirmation quiz letters to some taxpayers to help prevent the loss of state income tax refunds. Refunds are issued after a taxpayer’s identity has been verified. This measure is to protect your refund and ensure it is going to you, not someone trying to fraudulently collect your tax refund. If you receive a confirmation quiz letter, follow the directions.

To learn more about the state Treasury Department, go to Michigan.gov/Treasury or follow @MITreasury on X or LinkedIn. Additional information about state individual income taxes can be found at Michigan.gov/IncomeTax.

AG Nessel Issues New Consumer Alert on Genetic Testing Services

AG Nessel Issues New Consumer Alert on Genetic Testing Services

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
April 2, 2025

Media Contact:
Danny Wimmer

AG Nessel Issues New Consumer Alert on Genetic Testing Services

LANSING – Michigan Attorney General Dana Nessel has issued a new consumer alert on genetic testing services. The new alert comes as she is urging 23andMe customers to consider deleting their accounts to protect their sensitive personal data following the genetic testing company’s bankruptcy.

Attorney General Nessel emphasized in her alert the difference between genetic testing conducted for medical purposes by health care providers and testing performed by private direct-to-consumer genetic testing services.

“While DNA testing conducted for medical purposes by a health care provider is strongly protected by federal privacy laws, results from private direct-to-consumer genetic services are not considered medical records and lack these legal protections,” Nessel said. “Amid the 23andMe bankruptcy, consumers should be mindful of the potential risks of these private services and take steps to protect their data.”

After creating an account and receiving their report, some commercial genetic testing customers may have no more use for the service. They should consider deleting their accounts. Then they should request the destruction of any stored data.

To prevent unauthorized access or misuse of their data, account holders should:

  1. Take steps to delete their account from the company’s website.
  2. Request the destruction of their genetic data.
  3. Revoke permission for genetic data to be used in research, if applicable.

Most genetic testing services should have instructions for completing the above actions on their website.

Consumers who suspect their genetic data has been compromised can report their concerns to the Michigan Attorney General’s Consumer Protection Team:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

Consumers Energy Announces New Electric Rate Hike

Consumers Energy Announces New Electric Rate Hike

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
April 1, 2025

Media Contact:
Danny Wimmer

Consumers Energy Announces New Electric Rate Hike Case Just 7 Days Following Approval of $154 Million Increase

LANSING— Today, Michigan Attorney General Dana Nessel recommits to Michigan utility ratepayers her pledge to intervene in every rate case before the Michigan Public Service Commission (MPSC), as Consumers Energy announced a new electric rate hike request on Friday— just seven days following the approval of their latest rate hike and one week before that rate hike takes effect on April 4.

By law, utility companies can only file rate hike requests once every 12 months, as measured from the day they file their rate hike application. Friday’s filed announcement comes 364 days since the filed announcement in Consumers’ last rate hike case, and their intended application date of June 2 would come a mere 366 days since they filed their last rate hike application.

“By allowing Consumers Energy and DTE to file a new rate hike every twelve months, the State is allowing these billion-dollar businesses to ask for more and more before anyone can even gauge the impact of the previous rate hike,” said Nessel. “Meaning they’re back asking for more money before anybody knows if their proposed investments made any difference in reliability or affordability for customers.”

While it remains unknown how many additional millions of dollars Consumers Energy will seek to bill from their customers in this upcoming rate hike request, the utility corporation opened their previous cases seeking to hike residential electric rates by 8.2% in 2024 and nearly 5% in 2023. A summary of Consumers Energy’s new rate hike request is expected to be filed before the formal application, which the corporation indicates it will file in June.

“Consumers Energy just got the green-light to raise electric rates, and one week later they’re back with their hands out before putting any of their new earnings to work for their customers,” Nessel continued. “My office will continue to hold Consumers Energy and DTE accountable before the Commission, and expose again and again the unjustifiable costs they try, perennially, to foist upon their bill-paying customers.”

In January, the MPSC approved DTE’s latest rate hike, which will allow the utility corporation to bill electric customers an additional $217 million annually, though the efforts of Attorney General Nessel were successful in slashing that rate hike in half. DTE has already indicated to the MPSC (PDF) they intend to file their next electric rate hike request next month. In addition to DTE’s filed notice for their upcoming electric rate hike request (U-21860), Consumers Energy has an open natural gas rate hike request before the commission as well (U-21806).

The Attorney General has saved Michigan consumers more than $3.7 billion by intervening in utility cases before the MPSC. Consumers Energy sells electricity to approximately 1.9 million customers throughout Michigan and natural gas to 1.8 million customers across the state.