LANSING – Michigan Attorney General Dana Nessel is reminding residents to watch out for common post-storm scams as communities across Michigan clean up from the latest round of intense storms that moved across the state last night. Attorney General Nessel encourages impacted residents to always take the following steps when they’re ready to start rebuilding and before signing any contracts or placing deposits:

• Get in touch with your insurance company;
• Speak to a local, licensed professional;
• Review credentials and references;
• Get more than one written estimate; and
• Ask for a contract and read it carefully.

“Scammers use storm clean-up efforts as an opportunity to take advantage of victims who are desperate to address basement flooding and repair damage right away,” Nessel said. “Consumers should do their research before making any decisions that will impact their home or business.”

Attorney General Nessel’s Government Imposter Scams Consumer Alert educates Michiganders on ways bad actors may try to take advantage of people who are cleaning up after severe weather, and reminds residents that imposters may claim to be anyone ranging from a government official to your local power or insurance provider.

In particular, criminals will contact consumers and tell them they have been selected to receive government funding to assist with repairs, or that if they pay an early deposit, they may receive priority standing for needed repairs. In order to receive the alleged benefit, the person will be asked to share personal or banking information.

Attorney General Nessel’s Disaster Scams Consumer Alert provides information on how to identify and stop other common post-disaster scams.

The Better Business Bureau is also a helpful resource to research local companies and contractors when navigating repairs and cleanup.

While tree services are not licensed, it’s important consumers vet them as thoroughly as other contractors and request written quotes outlining the total project cost before signing any agreements. This will help consumers avoid potential price gouging and other predatory business practices, especially during emergencies.

Another common scam following severe weather is the Disaster Relief Charity Scam. Attorney General Nessel encourages residents wanting to help to use the following tips to ensure they are giving wisely:

• Be wary of messages from unknown organizations. Give to organizations that are well-known for giving disaster relief.
• Avoid social media ads raising money for victims. If you wish to give online, use the charity’s website instead of going through an unknown link.
• Research the charity and find out if it is registered to receive money (solicit) in Michigan.
• Don’t be pressured. Genuine charities give you time to decide when and what’s right for you.
• Be careful when organizations say you previously gave to them, especially if you don’t remember donating.
• Avoid alleged charities that ask for alternate forms of payment. Real charities never ask for wire transfers, gift cards, or other non-traditional payments.
• Donate to trusted organizations even if you don’t receive a new solicitation.

To report extended power outages or inquire about overdue outage credits, the department provides a Power Outage Feedback and Inquiry form for all residents.

To file a complaint with the Attorney General, or get additional information, contact:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form