Pontiac, Michigan – Oakland County, Michigan is among the top 10 digital counties for 17 years running. That is according to the 2021 Digital Counties Survey. The survey, conducted by the Center for Digital Government (CDG) in partnership with the National Association of Counties (NACo), identifies the best technology practices among U.S. counties.

“It was crucial during the pandemic to get accurate, up-to-date information to county residents, and our teams came together across departments to create dashboards, provide resources, share information and generate online applications,” County Executive Dave Coulter said. “This effort of our Health, IT, Public Communications and Community Engagement staff was outstanding and the lessons learned will continue to improve our digital work.”

CDG and NACo select winners of the annual Digital Counties Survey based on initiatives that streamline delivery of government services; encourage open data, collaboration, and shared services; enhance cybersecurity; and contribute to disaster response and recovery efforts. Oakland County placed seventh among its peer counties with a population of at least one million.

“Top-notch counties are utilizing the governance frameworks, investment tools, broadband implementations and more that were put in place in response to citizen needs around COVID-19…then capitalizing on those going forward to support digital experience initiatives,” said Phil Bertolini, vice-president, CDG. “The Center for Digital Government congratulates this year’s winners for their accomplishments and continuing efforts to use technology to make government better.”

“The coronavirus pandemic underscored the urgent need for bold, cutting-edge approaches to serving our residents, and technology has played a major role,” said NACo Executive Director Matthew Chase. “This year’s Digital Counties Survey winners have demonstrated true leadership when it was needed the most. We applaud their innovation and expertise in leveraging technology to achieve county goals.”

To learn more about the Digital Counties Survey, click here.