Anti-Robocall Task Force Issues Warning Letters

Anti-Robocall Task Force Issues Warning Letters

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FOR IMMEDIATE RELEASE:

November 6, 2023

Media Contact:
Danny Wimmer

Anti-Robocall Multistate Litigation Task Force Issues Warning Letters to Eight VoIP Providers

LANSING – Last week, the Anti-Robocall Multistate Litigation Task Force issued warning letters to eight Voice over Internet Protocol (VoIP) providers that transmit calls across the nation, and appear to continue transmitting suspected illegal robocall traffic on behalf of one or more clients, announced Michigan Attorney General Dana Nessel. Per the warning letters, the targeted VoIP providers do not “appear to have taken sufficient steps … to identify, investigate, and mitigate suspected illegal call traffic that is accepted onto, and transmitted across,” the provider’s network.

The warning letters are “intended to serve as additional notification” to the VoIP providers “about the Task Force’s continuing concerns regarding its call traffic, and to caution” the providers they “should cease transmitting any illegal traffic immediately.” They were issued to the following providers:

  • All Access Telecom, Inc.,
  • Lingo Telecom, LLC,
  • NGL Communications, LLC,
  • Range, Inc.,
  • RSCom Business, LLC,
  • Telcast Network, LLC,
  • ThinQ Technologies, Inc., and
  • Telcentris , Inc. dba Voxox.

Attorney General Nessel announced the formation of the Task Force in August 2022. The nationwide Task Force is comprised of 50 attorneys general and was formed to investigate and take legal action against the telecommunications companies responsible for bringing a majority of foreign robocalls into the United States. This bipartisan nationwide Task Force has one goal: to cut down on illegal robocalls.

For any Michigan residents who suspect they may have been the victim of identity theft perpetrated by robocalls or other means, or would like to learn more about how to protect themselves, the Department has guidance for Identity Theft Prevention and Recovery available on its website. The Department has also issued guidance on Michigan’s telemarking laws and the Do Not Call Registry.

Attorney General Nessel has established her own in-state initiative to crackdown on Robocalls. According to the National Consumer Law Center and Electronic Privacy Information Center, over 33 million scam robocalls are made to Americans every day. These scam calls include Social Security Administration fraud against seniors, Amazon scams against consumers, and many other scams targeting all consumers, including some of our most vulnerable citizens. An estimated $29.8 billion dollars was stolen through scam calls in 2021. Most of this scam robocall traffic originates overseas. Since 2019, a substantial reduction in Do Not Call Registry complaints from Michigan residents has been recorded and reported by the Federal Trade Commission (FTC).

Alongside the FTC, Attorney General Nessel announced the nationwide Operation Stop Scam Calls in July of this year, a 50-state law enforcement sweep to crackdown on illegal telemarketing targeting operations responsible for billions of calls to U.S. consumers.

Attorney General Nessel offers the following tips to avoid scams and unwanted calls:

  • Be wary of callers who ask you to pay by gift card, wire transfer, or cryptocurrency. For example, the Internal Revenue Service does not accept iTunes gift cards.
  • Look out for prerecorded calls from imposters posing as government agencies. Typically, the Social Security Administration does not make phone calls to individuals.
  • If you suspect fraudulent activity, immediately hang-up and do not provide any personal information.
  • Contact our Consumer Protection Team at 877-765-8388.
  • File a Do Not Call or Text complaint here.

In March of 2023, Nessel won judgments shutting down a massive robocall operation based in Texas. The company’s owners had directed billions of illegal robocalls to people across the country and had bombarded Michigan consumers with more than 42 million robocalls in 2019 alone, including more than 19 million calls to people whose numbers were on the Do Not Call list. A judgement was secured against other parties involved in this scheme in August 2023. Nessel most recently joined a coalition of state attorneys general calling on the Federal Communications Commission (FCC) to clarify the rules requiring telemarketers to obtain consent from a consumer before making robocalls.

Nessel also has joined a multistate lawsuit against Avid Telecom for allegedly initiating and facilitating billions of illegal robocalls to millions of people and violating the Telephone Consumer Protection Act, the Telemarketing Sales Rule, and other federal and state telemarketing and consumer laws. Avid Telecom is alleged to have sent or transmitted more than 7.5 billion calls to telephone numbers on the National Do Not Call Registry.

In 2022, Nessel hosted the Second Annual Robocall Summit along with Ohio AG Dave Yost. The summit highlighted the problem of robocalls, what Michigan has accomplished in its efforts, and discussed tools to help reduce robocall numbers. Also in 2022, Nessel partnered with YouMail, a platform that uses traceback technology to determine the source of robocalls.

In addition, AG Nessel has joined efforts to cut down on unwanted text messages by supporting the FCC’s proposal to require wireless providers to block texts from invalid, unassigned, or unused numbers and from numbers on a Do Not Originate list. This is consistent with the Attorney General’s belief that the FCC’s illegal text message enforcement should be in line with its enforcement of illegal robocalls.

AG Nessel is committed to further reducing the number of illegal robocalls and texts coming to Michigan residents so that they become part of our state’s distant past.

The Michigan Department of Attorney General accepts complaints about robocalls via its online complaint form.

Whitmer Proclaims November as ‘Michigan Craft Beverage Month’

Whitmer Proclaims November as ‘Michigan Craft Beverage Month’

MI Craft Beverage Council Banner

This message is being sent as a public service on behalf of the Michigan Craft Beverage Council.

For immediate release: November 6, 2023
Program contact: Jenelle Jagmin, 517-930-0696
Media contact: Jennifer Holton, 517-284-5724

 Governor Whitmer Proclaims November as ‘Michigan Craft Beverage Month’ as the Holiday Season Begins

LANSING, Mich. — Today, Governor Gretchen Whitmer proclaimed November as Michigan Craft Beverage Month, recognizing Michigan’s robust craft beverage industry’s role in thriving economies and community vitality.

“Our craft beverage industry brings communities across America together and supports tens of thousands of good-paying jobs,” said Governor Whitmer. “As governor and a lifelong fan of high-quality, Michigan-made products, I will continue taking action to grow our economy, invest in workforce development, and power our agriculture industry so these leading businesses can continue expanding right here in Michigan. Throughout Michigan Craft Beverage Month, I encourage Michiganders to join me in supporting Michigan’s craft beverage makers.”

Throughout Michigan Craft Beverage Month, Michiganders are encouraged to support local businesses by including Michigan-made craft beverages into their holiday meal plans, gift giving, and other memory-making activities with family and friends.

“The diversity and versatility of Michigan’s agriculture is on full display when it comes to our thriving craft beverage industry,” said Tim Boring, Director of the Michigan Department of Agriculture and Rural Development and chair of the Michigan Craft Beverage Council“The specialty crops our state is known for, like apples, hops, and grain, allow the craft beverage sector to create innovative and flavorful products, exclusive to Michigan.”

Michigan ranks sixth in the nation for the number of craft breweries, seventh for craft distilleries, and is a consistent national top producer of hard ciders. The state ranks ninth in the country for wine production, bottling more than 4 million gallons annually. With more than 300 breweries, 195 wineries, 85 distillers and 90 hard cideries across Michigan, the industry thrives at the intersection of agricultural business development, tourism, and community investment, both rural and urban.

Craft beverage businesses directly contribute to the economic vitality of communities. It’s common to see them revitalizing main street buildings and lesser developed industrial areas, often acting as an anchor for more development. Wineries, breweries, cideries, and distilleries also impact rural communities, creating jobs and bolstering tourism.

“Thank you to the Michiganders who are already steadfast ambassadors of our one-of-a-kind industry,” said Jenelle Jagmin, director of the Michigan Craft Beverage Council. “We ask you to share your support this holiday season, using your spending decisions to support local business and Michigan-made products. Happy Michigan Craft Beverage Month!”

To learn more about the Michigan Craft Beverage Council and find Michigan craft beverage businesses near you, visit michigancraftbeverage.com.

assistance to help keep your house warm in the winter

assistance to help keep your house warm in the winter

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Friend ­­––

Winter in Michigan means many things for many people. For some folks it means ice fishing, outdoor hockey, and shoveling your driveway at five in the morning. But for far too many of our neighbors winter brings one constant burden — a heating bill that they can’t afford.

No one should have to choose between keeping their family warm or fed, especially when it’s dangerously cold outside. That’s why I’m excited to announce that Michigan is receiving more than $161 million in federal funding to help low-income families and individuals keep the heat on in the winter through the Low-Income Home Energy Assistance Program (LIHEAP).

Click HERE or on the picture below to see if you’re eligible for LIHEAP assistance, and please pass along the link to anyone you may know who could benefit.

 

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I worked to secure an additional $100 million for LIHEAP when we passed the bipartisan infrastructure law, and I’ll keep fighting to help ensure folks have the support they need to keep themselves, their families, and their homes safe when we experience dangerous temperatures.

 

Thanks for reading,

Gary Peters
United States Senator for Michigan

OC Animal Shelter and Pet Adoption Center Expands Hours

OC Animal Shelter and Pet Adoption Center Expands Hours

Oakland County Animal Shelter and Pet Adoption Center Expands Hours for Public to Adopt Pets

Post Date:11/02/2023 10:04 AM
  • Oakland County Animal Shelter and Pet Adoption Center is now open Saturdays and later Tuesdays and Thursdays.
  • County Executive Dave Coulter’s administration worked with the Board of Commissioners to hire four additional employees to support the additional hours that the pet adoption center is open.
  • For more information about adopting a pet, go to www.oakgov.com/petadoption.

Oakland County Animal Shelter and Pet Adoption Center is now open Saturdays and later Tuesdays and ThursdaysPontiac, Mich. ­– Oakland County Animal Shelter and Pet Adoption Center is now open on Saturdays and expanding its hours on Tuesdays and Thursdays to make it more accessible and convenient for people to adopt a pet or purchase a dog license.

The shelter has an unprecedented number of dogs and cats that need loving homes. In response, County Executive Dave Coulter’s administration worked with the Board of Commissioners to hire four additional employees to support the additional hours that the pet adoption center is open.

“There’s no better time to get a friend for life than right now,” said Oakland County Executive Dave Coulter. “We want to make it as convenient and accessible as possible for residents to head to the Pet Adoption Center and check out all the great dogs and cats, who are patiently awaiting their forever home.”

Beginning Nov. 4, Oakland County Animal Shelter and Pet Adoption Center will be open 10 a.m. to 4 p.m. on Saturdays. In addition, the pet adoption center will be open until 7 p.m. on Tuesdays and Thursdays starting Nov. 7.

“We believe that by being open to the public on Saturdays and later two days during the week, we will enable the public to have additional opportunities to come to the shelter to interact with our adoptable pets and hopefully pick out a furever loving addition to their family,” said Bob Gatt, shelter manager.

Currently, there are at least 125 dogs and more than 80 cats available at the pet adoption center.

Dog licenses for 2024 are available beginning Dec. 1. Proof of a current rabies vaccine is required to purchase a license. The shelter is offering free rabies vaccines every Tuesday morning from 9 a.m. until noon when the pet owner purchases a license at the same time.

The Oakland County Animal Shelter and Pet Adoption Center is located at 1200 N. Telegraph Road, Bldg. 42E, in Pontiac on the county government campus. To contact the pet adoption center, call 248-858-1070 or email [email protected]. For more information about adopting a pet, go to www.oakgov.com/petadoption.

Program Aims to Erase up to $200 Million in Medical Debt

Program Aims to Erase up to $200 Million in Medical Debt

Oakland County’s Transformational Program Aims to Erase up to $200 Million in Medical Debt for Burdened Residents

Post Date:10/19/2023 1:30 PM
  • The county will use $2 million in American Rescue Plan Act (ARPA) funds to purchase the medical debt of Oakland County residents for a fraction of its cost, then eliminate their debt.
  • The national non-profit organization RIP Medical Debt will work with local health systems on behalf of the county to identify thousands of Oakland County residents who have unpaid medical bills. Qualifying debtors will be notified by mail when debts are abolished.
  • Oakland County’s medical debt forgiveness program has the potential to help up to 80,000 residents.

Pontiac, Mich. ­– Oakland County Executive Dave Coulter and the Oakland County Board of Commissioners, in partnership with the nonprofit organization RIP Medical Debt, will leverage $2 million of the county’s American Rescue Plan Act (ARPA) dollars to purchase up to $200 million in medical debt of Oakland County residents for a fraction of its cost, then wipe clean their debt.

“No matter what a person’s circumstances are, a medical crisis can be devastating for them and their families – physically, financially, and emotionally,” said Oakland County Executive Dave Coulter during a news conference at Gilda’s Club Metro Detroit in Royal Oak on Thursday, Oct. 19. “We should do what we can to help people who find themselves on the brink of bankruptcy due to a health condition or emergency.”

Approximately 114,000 Oakland County residents carry medical debt. It is the number one source of bankruptcy in the United States and is especially prevalent in communities of color and rural areas. The average medical debt is $2,500 per household. Oakland County’s medical debt elimination program has the potential to help up to 80,000 residents.

“Medical debt hurts working families, ruins credit, and makes life more expensive,” Board of Commissioners Chair David T. Woodward of Royal Oak said. “Wiping out medical debt for county families is one more way we’re building an economy that works for everyone, from the bottom up and the middle out.”

The non-profit RIP Medical Debt is a national organization that acquires and abolishes medical debt for people experiencing financial hardship. Its qualifications for relief are debts belonging to people who earn less than four times the federal poverty level or for whom a debt is five percent or more of one’s annual income. Once a contract is in place, their staff will implement Oakland County’s medical debt elimination program by working with area hospitals to identify residents who fit the criteria for relief. Then on behalf of the county, RIP Medical Debt will buy the medical debt for pennies on the dollar and abolish it.

“We know that medical debt is detrimental to health because families delay care when they have debt which increases the burden of disease in communities,” said Deputy County Executive Madiha Tariq, who oversees the Health and Human Services Department. “Medical debt is also a huge blow to our economy, impacting the workforce, housing, and deepening the cycle of poverty.”

This is not a medical debt relief program to which residents can apply. RIP Medical Debt will notify individuals by branded letter that some or all their debt has been canceled and cleared from their credit reports.

Michigan resident Kyra, who lives with the challenges of diabetes, shared her story with news conference attendees. RIP Medical Debt purchased and wiped clean approximately $3,500 of her medical debt.

Kyra was diagnosed with diabetes at age 10 – a chronic condition that runs in her family. During her teen years, her family’s medical insurance paid for the management of her condition. As a young adult, she was without medical insurance coverage, accumulating debt, and struggling to keep her job. After RIP Medical Debt purchased and abolished her debt, she was able to move her life forward. Today, she is working a job which pays more than she earned when she was under the burden of medical debt.

“Being free from medical debt is a breath of fresh air,” Kyra said. “No bothering calls or threatening letters. To be honest, I don’t feel overwhelmed anymore and this all happened at the right time.”

Gilda’s Club Metro Detroit, which provides support, education and wellness programming to cancer patients and families, has witnessed the toll of medical debt on their community.

“Financial toxicity is among the top stressors of families facing cancer,” said Laura Varon Brown, CEO of Gilda’s Club Metro Detroit. “At a time when families have so many complexities and fears weighing on them, how to pay for hope should not be among them.”

Oakland County Commissioner Charlie Cavell of Ferndale, representing District 19, who has been an advocate for this program at the Board of Commissioners, voted yes for this program when it won final board approval on Tuesday, Oct. 17. Next up, RIP Medical Debt and the county will enter into a contract while the non-profit approaches local hospitals to source qualifying medical debts for abolishment.

“In my 20’s, I was unable to afford insurance and got sick on a mission trip. I had more than $6,000 in medical debt, which kept me from seeing the doctor, building credit, accessing job opportunities because I could not get a car loan, and more,” Cavell said. “Learning from RIP Medical Debt that there are tens of thousands of families in Oakland County going through the same thing I went through, and then having a solution for their situation was a humbling and transformational experience for me, and something that’s been meaningful to bring to my work as a commissioner.”

With support from state and local governments, individual donors, philanthropic organizations, and faith-based organizations, RIP Medical Debt, founded in 2014 by former debt collectors, has acquired and abolished more than $10 billion in medical debt for more than seven million people. To achieve this, they partner with hospitals, health systems, and physician groups to acquire medical debt for abolishment. For more information about RIP Medical Debt, go to www.RIPMedicalDebt.org.

Oakland County Public Transit Is on a Roll

Oakland County Public Transit Is on a Roll

Oakland County Public Transit Is on a Roll a Year After Voters Approved Millage

Post Date:10/17/2023 11:35 AM
    • Oakland County is eliminating the boundaries between communities and truly creating a countywide public transportation system, such as SMART’s new fixed-route service to Novi.
    • Ridership is up more than 20 percent for WOTA, NOTA, OPC, and People’s Express after they expanded service areas and hours of operation.
    • The Regional Transit Authority of Southeast Michigan is facilitating a regional federal grant application for Oakland, Macomb, and Wayne counties and SMART to attract federal investment in transit.

Oakland County Executive Coulter speaks with Oakland County Board of Commissioners Chairman David T. Woodward; SMART Vice President of External Affairs Bernard Parker III; and SMART Vice President of Paratransit and On-Demand Services Daniel Whitehouse.Pontiac, Mich.– Public transit is making strides in Oakland County nearly a year after voters approved a public transportation millage. Multi-year agreements were in place with SMART, Western Oakland Transportation Authority (WOTA), North Oakland Transportation Authority (NOTA), the Older Persons’ Commission (OPC), and People’s Express weeks after the vote while route and service planning continues with input from communities, businesses, and residents.

“Easily accessible, reliable and affordable transportation will help make Oakland County an even more attractive destination for residents, employers and visitors,” said Oakland County Executive Dave Coulter. “Countywide public transportation has always been a top priority for me and the progress that has been made since voters agreed to fund the expansion is truly remarkable.”

Oakland County and its transportation service providers are expanding and improving public transit as the planning process continues. Some highlights include:

  • Ridership is up more than 20 percent for WOTA, NOTA, OPC and People’s Express this year.
  • WOTA, NOTA, OPC, and People’s Express expanded their service areas and operation hours.
  • The fees to ride WOTA, NOTA, OPC, and People’s Express are standardized at $2 per ride.
  • Oakland County is eliminating the boundaries between communities and truly creating a countywide public transportation system.
  • SMART has expanded fixed routes to Novi and Wixom.
  • SMART has a fixed route stop at Woodward and Long Lake in Bloomfield Hills.
  • SMART is using Farmington, Pontiac and Troy as Flex micro-transit demonstration routes, which began prior to the millage approval but will inform where and how to serve future riders.
  • The Oakland County Transit Division is completely staffed with an experienced transit manager and two planners.
  • Oakland County is helping transit providers with some of the funds they need to expand and diversify their fleets.
  • The Regional Transit Authority of Southeast Michigan is facilitating a regional federal grant application for Oakland, Macomb, and Wayne counties and SMART to attract federal investment in transit, including for Woodward Bus Rapid Transit. This would not have been possible if Oakland County did not have county-wide public transportation.
  • Next year, SMART will extend fixed routes from Troy into Rochester and from Pontiac into Waterford and White Lake along M-59, among other improvements.

SMART General Manager Dwight Ferrell speaks to media with Oakland County Executive Dave Coulter in front of First Merchants Bank in Novi.“We are pleased to work with Oakland County Executive Dave Coulter and Oakland County Board of Commissioners Chairman David T. Woodward in supporting their efforts and those of the residents in providing greater access to communities by way of SMART’s bus transit in Oakland County. The expansion of routes provides economic growth, economic security, and regional competitiveness,” said Dwight Ferrell, general manager of SMART.

Oakland County’s transit goals include the growth of demand response through the county’s four local operators and SMART Flex for the public to schedule point-to-point rides.

“Better transit in Oakland County unlocks more opportunities for residents,” Board Chairman David T. Woodward said. “New routes to more destinations is one more step to creating the most connected, accessible and equitable transit system in our region’s history.”

The county’s other goals are to coordinate services among the different transit providers, expand transit to unserved and underserved areas, develop a long-term countywide plan that considers all transit options and where they should be implemented, enable more seamless transit trips, make transit stops easier, safer and more comfortable, implement higher frequency, higher capacity transit including bus rapid transit, support the transition to low/zero-emission transit vehicles, and support transit-oriented development.

As Oakland County transit grows, transportation providers are still experiencing hiring challenges and delays in getting equipment which have slowed some efforts this year. The county and its transit providers, however, are working to resolve these issues so the entire system is stronger next year.

Of the total budget for the 10-year, 0.95 millage for transit approved by voters in November 2022, 79 percent of the funds are directed to transportation services with SMART, NOTA, WOTA, OPC and People’s Express. This year, one percent went to local governments for reimbursement for transportation they provided in 2023. Another one percent has paid administration costs. The remaining 19 percent is available for future services and service access enhancements.
SMART serves a more populous portion of the county while WOTA, NOTA, OPC and People’s Express cover a greater geographic area.

Additional information about transit services can be found on the Transit Division’s website at oakgov.com/OaklandTransit.