Consumer Alert on Scanner Law Protections

Consumer Alert on Scanner Law Protections

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
December 17, 2024

Media Contact:
Danny Wimmer

State Attorney General Re-Issues Consumer Alert on Scanner Law Protections

Correction: The previous version of this release incorrectly listed the Michigan Department of Agriculture and Rural Development’s Weights & Measures Section’s phone number. The correct phone number is 1-800-632-3835. 

LANSING – As the holiday season kicks into high gear, Michigan Attorney General Dana Nessel continues her Holiday Scams campaign by re-issuing her Michigan Scanner Law consumer alert to remind consumers of their rights.

The Michigan Scanner Law, also known as the Shopping Reform and Modernization Act, has been in effect since 2011. It provides protections to consumers against overcharges and ensures transparency in pricing practices at retail establishments.

“Consumers deserve to trust the prices they see on store shelves and deserve to know that there are protections in place when errors occur,” said Nessel. “The scanner law helps ensure that retail pricing is fair and that retailers are held accountable for mispriced items.”

Among other provisions, the scanner law requires that the price of most items be clearly displayed, either through signs, electronic readers, or price stickers. This replaces the previous Item Pricing Act, allowing retailers to skip individually marking prices on items as long as prices are clearly visible where the items are located in the store.

Under the scanner law, consumers are eligible for compensation when they are charged more at checkout than the price displayed. If a scanner error results in an overcharge:

  • The consumer must notify the seller of the overcharge within 30 days of the transaction, either in person or in writing.
  • The seller must refund the difference between the displayed price and the price charged. Additionally, the seller may pay a “bonus” equal to ten times the difference. The bonus must be at least $1.00 but may not exceed $5.00.

If the seller fails to pay the refund and the bonus within two days of receiving notice, the consumer may sue for actual damages or $250.00, whichever is greater, plus reasonable attorney fees of up to $300.00.

For multiple identical items purchased in a single transaction, consumers receive the bonus for only one item but are refunded the price difference for each. Consumers must complete the transaction and have a receipt showing the overcharge to qualify for the bonus. If a clerk corrects the price before the transaction is completed, the bonus does not apply.

If a retailer fails to provide the required refund and bonus after notification, consumers may:

  • File a lawsuit in small claims court without an attorney.
  • Seek recovery of actual damages or $250.00 (whichever is greater), plus attorney fees of up to $300.00.

Certain items, such as unpackaged foods, live plants, motor vehicles and other items are exempt from the pricing display requirement under the scanner law.

Alcoholic beverages are covered by the scanner law but are also subject to minimum pricing regulations under the Liquor Control Code. Complaints related to alcohol pricing violations can be reported to the Michigan Liquor Control Commission at 517-284-6330. Consumers should consult an attorney for more information.

Complaints about scanner errors or improper or missing price displays can be directed to the Michigan Department of Agriculture and Rural Development’s Weights & Measures Section at 1-800-632-3835 or by mail at:

Michigan Department of Agriculture and Rural Development
Weights & Measures Section
940 Venture Lane
Williamston, MI 48895

For additional resources, contact the Attorney General’s Consumer Protection Team at 877-765-8388.

Pontiac has a new Boys Basketball Coach

Pontiac has a new Boys Basketball Coach

Pontiac has a new Boys Basketball Coach.

Written Wednesday December 11th at 9:00 PM

The Pontiac Phoenix made a surprising coaching move before the season began according to sources.

Pontiac Coach Andrew Myers was not listed as the head coach on the MHSAA website. The Phoenix have DeQuan Washington as the head coach according to the MHSAA website.

It is unknown what happened with Myers and if there was a falling out with the school.

Myers led the Phoenix to a 13-9 record in his only season last season. Myers most notably played at Clarkston for legendary coach Dan Fife.

Pontiac sits at 1-1 on the season despite being one of the favorites in the Blue.

We’ll see what happens with the Phoenix as the season progress.

Stay tuned to OAA Now for the latest on this developing story.

 

Here is the conformation.

https://www.mhsaa.com/schools/pontiac/boys/varsity/basketball/2024

Pontiac has a new Boys Basketball Coach

Oxford has a new Girls Basketball Coach

Oxford has a new Girls Basketball Coach.

Written Tuesday December 10th at 11:00 PM

The Wildcats have a new girls basketball coach.

Oxford has named Trevor Marshall their new coach after Phil Dawson stepped down.

The MHSAA website confirmed the move.

Oxford is 1-2 on the season. Marshall is also the junior varsity coach for the program.

Stay tuned to OAA Now for the latest on this developing story.

Here is the MHSAA Website confirming the Marshall conformation.

https://www.mhsaa.com/schools/oxford/girls/varsity/basketball/2024

Bringing back Michigan manufacturing

Bringing back Michigan manufacturing

 

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Hi there,

Michigan is the birthplace of America’s middle class. It was here that we invented the assembly line and made the best cars and trucks in the world, while the workers that powered our industry earned a high enough wage to buy the cars they were building. It was a revolutionary idea.

But as we all know, manufacturing jobs have left Michigan – and the U.S. – these last few decades. That’s meant Michigan families have had fewer opportunities to get in and stay in the middle class, and our nation became increasingly dependent on overseas manufacturers for critical items.

Today, we’re making up ground by pursuing industrial policy that puts workers and domestic manufacturing first. Over the past six years, we’ve put some real points on the board.

Investing in America with the CHIPS & Science Act

As many Michiganders know, supply chain shortages during the COVID-19 pandemic throttled global trade of microchips, which are used today in just about every electronic product you use – including cars.

As a result, thousands of vehicles rolled off Michigan assembly lines only to sit in lots while we waited for the chips that made their tech work. And when those chips took too long, plants shut down and Michigan auto workers missed their paychecks.

In response, Congress passed the CHIPS & Science Act, which I strongly supported and will invest billions in advanced manufacturing to ensure we make these essential products in America, create high-paying jobs, and rebuild American industry.

The legislation is already paying serious dividends – with microchip manufacturing projects already underway across the country. In fact, a Michigan company received investment just earlier this fall.

The Bipartisan Infrastructure Law

For decades, Washington lawmakers have talked about finally fixing our crumbling infrastructure, but in 2022 we actually got it done.

The Bipartisan Infrastructure Law was a landmark piece of legislation that will put $1 trillion towards repairing and rebuilding America’s roads, bridges, tunnels, and more. These investments will make a generational impact on our state and nation, driving economic activity and creating thousands and thousands of good-paying jobs.

Dirt is already moving on projects around the country – including here in Michigan, where crews are hard at work repairing our highway infrastructure.

Expanding American energy and creating jobs along the way

In 2022, Congress passed the landmark Inflation Reduction Act. Among historic measures to lower the cost of prescription drugs and the national debt, the legislation made the largest-ever investment in American clean energy.

It put billions towards major projects that will help expand American clean energy and make us independent. Over the past two years, Michigan has been awarded the most projects out of any state in the country, which has brought over $26 billion in new investment to our state and created over 21,000 good-paying jobs.

In the coming years, this investment will continue to pay dividends for our state, attracting new business and creating more and more jobs.

We’ve made incredible progress bringing industry and good-paying jobs back to Michigan, but there remains so much work to be done building an economy that allows workers to get in and stay in the middle class. I’m looking forward to continuing that work and getting the job done.

– Rep. Elissa Slotkin

Bringing down the cost of prescription drugs

Bringing down the cost of prescription drugs

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Hi there,

The most important formative moment in my public service career was the moment my mom was diagnosed with stage IV ovarian cancer and my family had to figure out how to pay for the care and prescriptions she needed.

As a result, the cost of healthcare and prescription drugs is a deeply personal issue for me. I also know it has remained one of the most significant challenges faced by Michigan’s working families. I cannot say how many times I’ve been pulled aside by constituents back home worried about how they’re going to be able to pay for care.

Accordingly, lowering healthcare and drug costs has remained one of my top priorities throughout my years in Congress. Over three terms, I’ve taken many votes and championed many bills aimed squarely at that goal. There are a couple of which I’m particularly proud that I would like to talk about:

Major victories to lower costs in the Inflation Reduction Act

In 2022, Congress passed – and I voted for – the Inflation Reduction Act, which was a landmark piece of legislation that covered a number of different issues, including healthcare costs.

The healthcare provisions in the IRA were an incredible victory in a decades-long fight to lower costs that have and will continue to make a lasting difference for folks in Michigan and around the country.

First, it finally allows Medicare to negotiate with pharmaceutical companies, use its buying power to secure the best deal on prescriptions, and pass those savings on to its members. The first ten drugs selected for negotiations were announced last year, and in August it was announced that those negotiations will save Medicare beneficiaries billions on their prescriptions when the lower prices go into effect in the new year.

Next, the IRA capped the price of insulin – a drug that those with diabetes depend on to live – for seniors on Medicare at $35 per month. Some of the most heart-wrenching stories of our drug cost crisis have come from those who have had to ration their insulin because they can’t afford more, and this cap will make that a thing of the past for those on Medicare.

Getting bipartisan legislation signed into law

One of my proudest achievements as a Member of Congress is the Real Time Benefits Act. Its story began in 2019 when I was hearing from constituents in my district loud and clear that they were really frustrated with the price of pharmaceuticals and how confusing it was to understand and compare the price of their prescriptions.

Based on that feedback, I got to work on bipartisan legislation that required transparency for the cost of prescription drugs for those on Medicare Part D. I spoke with doctors, nurses, and pharmacists who all felt that Americans deserve to comparison-shop for drugs – just as we do for any other product.

The bill was signed into law by then President Trump at the end of 2020, and now Medicare Part D plan sponsors are offering real-time, personalized price comparison tools to patients and doctors. The tools are finally reaching patients – an important moment for so many constituents.

had the chance to meet with some of those constituents earlier this year after the tools the legislation created became available for use. It was truly a full circle moment.

My career in Congress began with a commitment to lower healthcare and prescription drugs costs, and I can confidently say that commitment remains six years later. I’m incredibly proud of the progress we have made, but there’s plenty more work to do on our health care system, and I’m looking forward to finishing the job.

– Rep. Elissa Slotkin

Warnings About Holiday Scams Using Artificial Intelligence

Warnings About Holiday Scams Using Artificial Intelligence

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
December 11, 2024

Media Contact:
Danny Wimmer

Attorney General Nessel Warns Consumers About Holiday Scams Using Artificial Intelligence

LANSING – As part of her ongoing Holiday Scams Campaign, Michigan Attorney General Dana Nessel is re-issuing her Artificial Intelligence and Scams alert to warn residents about the growing use of artificial intelligence (AI) by fraudsters to take advantage of consumers. Rapid advancements in AI are being misused to create deepfake audio and video scams so realistic that they can even fool those who know us best.

“Artificial intelligence can be used legitimately as a tool to help make our everyday lives easier,” said Nessel. “It is unfortunate that this technology is being exploited by bad actors intent on scamming and defrauding the public. This alert will help you avoid falling victim to con artists who use voice cloning tricks to play on your emotions and steal your money.”

Scammers can clone a person’s voice using audio data collected from public social media posts or videos. They can then call victims, spoofing the phone number of a loved one to impersonate them in distress and make urgent demands for money.

To guard against such scams, Attorney General Nessel recommends the following:

  • Establish a family verification phrase: Use a code word or phrase that only your family knows to confirm identity during suspicious calls.
  • Do not trust caller ID: Scammers can spoof phone numbers to make calls appear legitimate.
  • Verify the situation: If something feels off, hang up and call the person back using a known number.
  • Beware of unusual payment requests: Scammers often demand payment through cryptocurrency, gift cards, or money transfers—methods that are hard to trace or reverse.

Nessel’s alert also notes that scams often share common warning signs, including:

  • High-pressure tactics to act immediately.
  • Use of fear or enticing offers.
  • Demands for sensitive information or unusual payment methods.

If you’ve fallen victim to a scam:

  • Notify local law enforcement.
  • File a report with the Federal Trade Commission at 877-382-4357.
  • Report fraudulent charges to your bank, credit card company, or payment app.
  • Contact the issuer of any gift card or money transfer service used.

Victims can also contact the Attorney General’s Consumer Protection Team at 877-765-8388 or file complaint online.

For more tips, visit the Attorney General’s Recognizing a Scam page, and to view all the holiday scam alerts, visit the Department of Attorney General’s website.