AG Urges Caution to Avoid Travel Scams During the Holidays

AG Urges Caution to Avoid Travel Scams During the Holidays

 
Michigan Department of Attorney General Press Release banner
FOR IMMEDIATE RELEASE:
December 6, 2025

Media Contact:
Danny Wimmer

Attorney General Dana Nessel Urges Caution to Avoid Travel Scams During the Holidays

LANSING – As part of her ongoing Holiday Scams Campaign, Michigan Attorney General Dana Nessel is re-issuing her Travel Tips alert to help consumers avoid falling victim to common travel scams. As many Michiganders plan trips during the holiday season, they should beware of bad actors when booking and taking vacations.

“Traveling should be a time of joy and relaxation, not stress and scams,” said Nessel. “Remaining informed and cautious can help you protect your trip and your wallet. My office is committed to helping Michigan residents stay one step ahead of bad actors this holiday season.”

Whether booking online or through a travel agent, Nessel encourages travelers to:

  • Research agents and booking sites: Verify phone numbers and websites independently rather than relying on web search results. Check reviews, seek personal recommendations and consult the Better Business Bureau as well as the Attorney General’s Consumer Protection Team for information.
  • Get promises in writing: Request that all agreements be provided in writing, including any special requests or terms.
  • Read contracts carefully: Pay close attention to fine print, fees, and service charges, especially for “all-inclusive” deals. Make copies of all documents to dispute any unexpected fees.
  • Pay with a credit card: Avoid paying for travel with cash, checks, or prepaid cards. Use a credit card, if possible, preferably a designated travel credit card for booking flights, hotels, and other expenses. Credit cards offer better fraud and cancellation protections than other payment methods.

Attorney General Nessel’s alert lists some common travel scams that travelers should avoid, such as:

  • Online Booking Scams: Ensure you are booking directly on the hotel’s official website. Third-party booking sites may charge hidden fees, fail to honor special requests, or even fail to make a reservation altogether.
  • “Pizza Flyer” Scam: Flyers slipped under hotel doors that advertise local food delivery may be fraudulent. When ordering, never give your credit card information to unknown sources.
  • Fake Front Desk Calls: Scammers may call your hotel room claiming to be from the front desk and request your credit card information due to a “computer glitch.” Always verify by calling the front desk directly.
  • Bait-and-Switch Tactics: Be wary of offers with unrealistically low prices that result in additional charges or pressure to buy more expensive services.

For additional resources, visit Pure Michigan for travel tips within the state. The Transportation Security Administration and the U.S. State Department also provide valuable information for domestic and international travelers.

If you believe you have been a victim of a travel scam, contact the Attorney General’s Consumer Protection Team:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

Flags lowered for Pearl Harbor Remembrance Day 

Flags lowered for Pearl Harbor Remembrance Day 

Office of the Governor (no photo)

FOR IMMEDIATE RELEASE 

December 6, 2024

Contact: [email protected]

 

Gov. Whitmer Lowers Flags in Observance of Pearl Harbor Remembrance Day

 

LANSING, Mich. — Governor Gretchen Whitmer has ordered U.S. and Michigan flags throughout the state to be lowered to half-staff on Saturday, December 7, 2024, to honor and remember the 2,403 Americans who lost their lives during the attack on Pearl Harbor in 1941.

 

“Today, we remember the courage and bravery of our fellow Americans at Pearl Harbor and the more than 600,000 Michiganders who served in uniform during World War II,” said Governor Whitmer. “This Pearl Harbor Remembrance Day, we honor those who sacrificed their lives to fight for our freedoms and recommit ourselves to moving forward together, no matter the challenges we face.”

 

The State of Michigan observes Pearl Harbor Remembrance Day by lowering flags to half-staff. Michigan residents, businesses, schools, local governments, and other organizations are encouraged to display the flag at half-staff.

 

To lower flags to half-staff, flags should be hoisted first to the peak for an instant and then lowered to the half-staff position. The process is reversed before the flag is lowered for the day.

 

Flags should be returned to full-staff on Sunday, December 8, 2024.

Bill Restoring Protections Consumer Protection Act

Bill Restoring Protections Consumer Protection Act

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
December 5, 2024

Media Contact:
Danny Wimmer

AG Nessel Praises Senate Passage of Bill Restoring Protections in the Michigan Consumer Protection Act

LANSING – Michigan Attorney General Dana Nessel is applauding the Michigan Senate for passing Senate Bill 1022 today. The bill, championed by state Senator Sam Singh and the Attorney General, will help the millions of Michigan consumers who currently stand legally helpless against predatory, deceptive, and unaccountable commercial operators because of misinterpretations of the Michigan Consumer Protection Act (MCPA).

The Attorney General and the Consumer Protection Team receive over 10,000 consumer complaints each year. However, Michigan Supreme Court decisions in Smith v. Globe Life Ins. Co. and Liss v. Lewiston-Richards, Inc. often preclude state investigation of suspected illegal business practices when the target business sells products or services authorized for sale by a law administered by a state or federal agency, irrespective of allegations pertaining to how they conduct that business. This flawed and broad interpretation of a narrow exemption within the MCPA shields many businesses from any state scrutiny of even the most egregiously unfair alleged business conduct. Senate Bill 1022 would enable these companies to be investigated by the Department of Attorney General.

“My Consumer Protection Team constantly fields calls from Michiganders who have fallen victim to predatory business practices,” Nessel said. “From grocery stores price gouging essentials to used car dealerships deceiving consumers with false promises, these unethical practices have left many members of our community financially devastated. Sadly, my office has been forced to turn away these consumers because they were victimized by businesses that are licensed and regulated. Thanks to the Senators who supported this vital legislation, we are now one step closer to closing this loophole and breathing life back into the Michigan Consumer Protection Act. I will continue to advocate for this legislation until it becomes law.”

Attorney General Nessel, who testified in support of the bill in October, has also launched an investigation into insulin manufacturer Eli Lilly and has asked the Michigan Supreme Court to reconsider the two previous rulings that hinder the Department’s ability to take action against drug manufacturers and other regulated/licensed entities under the Michigan Consumer Protection Act. The Court heard oral arguments in that matter earlier this year.

Senate Bill 1022 aims to restore the types of transactions subject to the Michigan Consumer Protection Act, provide the Department of Attorney General with the ability to issue investigative demands to investigate alleged violations of the Michigan Consumer Protection Act, and enhance penalties for violations targeting the elderly and vulnerable adults.

The bill will now head to the Michigan House of Representatives for consideration.

AG Reissues Ransomware Consumer Alert on Computer Security Day

AG Reissues Ransomware Consumer Alert on Computer Security Day

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
December 5, 2024

Media Contact:
Danny Wimmer

AG Nessel Reissues Ransomware Consumer Alert on Computer Security Day

LANSING – To raise awareness on Computer Security Day, Michigan Attorney General Dana Nessel is reissuing a consumer alert on computer ransomware. Ransomware is a form of malware that threatens the security of your electronic devices when it gains access to the device. It then encrypts and disables the entire operating system or individual files, locking a user out of their systems and preventing access to their information.

One of the most common paths to a ransomware infection is downloading malware by opening an attachment or clicking on a link in an unsolicited email. These emails trick users by pretending to be from a source they trust, which is also known as phishing.

“Cybercriminals are becoming more and more sophisticated,” Nessel said. “To protect yourself, take the time to understand ransomware attacks and learn ways to protect yourself from bad actors.”

There are a number of actions residents can take to protect against ransomware:

  • Make sure all your devices are protected with comprehensive security software and keep all software up to date.
  • Update software often, as patches for flaws are typically included in each update.
  • Don’t respond to emails or text messages from people you don’t know, and only download applications from trusted sources.
  • Never click on links or open attachments in unsolicited emails.
  • Avoid using public Wi-Fi networks, since many of them are not secure, and cybercriminals can snoop on your internet usage.
  • Back up your data onto an external hard drive or cloud regularly.
  • Remember to unplug your external device when not in use as some malware can also infect devices attached to your computer.
  • Never use USB sticks from unknown sources.

Visit the Stop Ransomware webpage for additional guidance regarding ransomware.

To file a complaint with the Attorney General, or get additional information, contact:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll free: 877-765-8388
Online complaint form

AG Urges Consumers to Guard Against Porch Pirates

AG Urges Consumers to Guard Against Porch Pirates

Michigan Department of Attorney General Press Release banner

FOR IMMEDIATE RELEASE:
December 4, 2024

Media Contact:
Danny Wimmer

Attorney General Dana Nessel Urges Consumers to Guard Against Porch Pirates During Holidays

LANSING – Michigan Attorney General Dana Nessel is urging consumers to take proactive steps to protect their packages from theft as part of her office’s ongoing Holiday Scams Campaign. With an increase in online shopping during the holidays, consumers face heightened risks of “porch pirates” targeting deliveries.

“Whether it’s a package or a piece of mail, unattended deliveries are easy targets for porch pirates,” Nessel said. “By planning ahead and taking security measures, you can make sure your well-deserved gifts and packages reach you safely while keeping thieves from stealing your holiday cheer.”

To safeguard against package theft, Nessel advises consumers to:

  • Use Secure Delivery Options: Ship packages to a secure location, such as Amazon lockers, FedEx offices, or your workplace if permitted.
  • Improve Visibility: Keep your porch well-lit and consider adding motion-sensing lighting.
  • Create the Illusion of Presence: Even when you’re not home, make it look like someone is present by leaving lights or music on.
  • Invest in Technology: Install a porch camera or motion detector that can alert you to activity and allow you to monitor deliveries in real time.

Consumers can also use the U.S. Postal Service’s free Informed Delivery tool, which provides digital previews of incoming mail and allows users to track packages, manage delivery instructions, and reschedule deliveries.

Attorney General Nessel’s alert also notes that mail and package theft is a leading cause of identity theft crimes. Consumers can also reduce their risk by opting out of pre-approved credit offers, which thieves can use to apply for credit in someone else’s name. To stop these offers, you can opt out by visiting the official Consumer Credit Reporting Industry website or by calling 888-567-8688.

Stealing mail or packages is a serious offense. First-time offenders can face fines and up to one year in jail, while repeat offenders risk up to five years in prison under state and federal law.

If you believe a package has been stolen from your residence, you should first confirm that it was actually delivered by reviewing the available tracking information. If you have a security camera and it captures packages being stolen from you or your neighbors, you should contact your local police department.

For additional consumer protection resources or to file a complaint, visit the Attorney General’s Consumer Protection Team.

Gov. Announces Funding to Fix Roads in Rural Counties

Gov. Announces Funding to Fix Roads in Rural Counties

Governor Whitmer Header

FOR IMMEDIATE RELEASE 

December 4, 2024

Contact: [email protected]

 

Gov. Whitmer Announces Funding to Fix the Damn Roads in Rural Counties, Saving Locals $2.9 Million

 

LANSING, Mich. - Today, Governor Gretchen Whitmer awarded nine grants to the following cities and road agencies to help rebuild local roads in rural counties across Michigan, which will save local taxpayers $2.9 million.

“These grants will help communities across the state fix local roads faster so people can get to work or drop their kids off at school and businesses can move goods and supplies around more efficiently all year round,” said Governor Whitmer. “Since I took office, Michigan has fixed nearly 23,000 lane miles of road and 1,400 bridges while supporting tens of thousands of good-paying jobs. Today’s projects will build on that total as we continue working together to fix the damn roads. Let’s keep rolling up our sleeves and moving dirt to make a real difference in people’s lives.”

 

City of Ishpeming: Washington Street

The City of Ishpeming will resurface Washington Street from County Road PAA to Old Washington Street. The project includes pulverizing the existing surface, widening, regrading, compacting and resurfacing the roadway, paving shoulders and installing pavement markings.

 

Washington Street is part of a truck route connecting the Tilden Mine to US-41. This project will increase pavement depth and improve road quality to allow an increase in truck traffic and safety. Commodities typically hauled on the roadway include mining materials and supplies.

 

The total project cost is $515,000, with up to $375,000 in TEDF Category F funds (73 percent of construction costs) and $140,000 in matching funds from the City of Ishpeming.

 

Mason County Road Commission: South Jebavy Drive

The Mason County Road Commission will rebuild South Jebavy Drive from US-10 south to East Mitchell Street. The project will include road and shoulder widening, drainage improvements and the addition of curbs to bring the roadway up to all-season standards.

 

South Jebavy Road will serve as part of a new all-season route connecting US-10 to Pere Marquette Highway, which will greatly benefit businesses and help with congestion in the area. Commodities hauled on this roadway will include consumable goods, supplies for repair shops, sand, gravel and foundry materials.

 

The total project cost is $760,330, with up to $375,000 in TEDF Category F funds (49 percent of construction costs), $385,000 in MDOT Small Urban Funding and $330 in matching funds from the Mason County Road Commission.

 

City of Allegan: Airway Drive

The City of Allegan will resurface Airway Drive from Grand Street to Industrial Drive. The project includes cold milling the existing surface, repaving, curb and gutter replacement, and improvements to sidewalks to comply with American With Disability Act (ADA) standards.

 

Airway Drive serves as the major connector from M-222, through the Allegan Highland Business Park, as part of a truck route to access County Road A-37 to the north. This project will improve roadway condition and allow truck traffic to operate smoothly on the route. Commodities typically hauled on this road include fabrication materials, moving equipment, packaging materials, skin care and personal hygiene products, and instructional materials.

 

The total project cost is $787,936, with up to $375,000 in TEDF Category F funds (48 percent of construction costs) and $412,936 in matching funds from the City of Allegan.

 

City of Bay City: Marquette Avenue

The City of Bay City will resurface Marquette Avenue from Transit Street to Harry S. Truman Parkway. The project includes full-depth concrete patching, traffic signal upgrade, curb repair and installing pavement markings.

 

Marquette Avenue is a north-south truck route close to the Saginaw River and connects to Veterans Memorial Bridge. Truck traffic is expected to significantly increase on this route as a result of new bridge tolls required on other truck routes in the city. Repairs are needed to be able to withstand the additional traffic over time. Commodities typically hauled on this route include stone materials, machine parts, hot-mix asphalt, industrial products, wind turbine parts and other items imported from other counties by ship.

 

The total project cost is $470,555, with up to $375,000 in TEDF Category F funds (80 percent of construction costs) and $95,555 in matching funds from the City of Bay City.

 

City of St. Clair: Clinton Avenue 

The City of St. Clair will resurface Clinton Avenue from Fred W. Moore Highway/6th Street to Carney Drive. The project includes milling and resurfacing the existing asphalt surface, replacement of curb and gutter and ADA sidewalk upgrades.

 

Clinton Avenue is an all-season route between M-29 (Riverside Avenue) and Carney Drive. The project will improve the surface condition to maintain the truck route. Commodities typically hauled on this route include automotive parts, steel, aluminum projects, tool and dies, farming equipment and goods, salt manufacturing materials and goods. Clinton Avenue also is part of an important emergency route.

 

The total project cost is $552,650, with up to $375,000 in TEDF Category F funds (68 percent of construction costs) and $177,650 in matching funds from the City of St. Clair.

 

Van Buren County Road Commission: Kalamazoo Street

The Van Buren County Road Commission will resurface Kalamazoo Street from Blue Star Highway north 0.2 miles to the South Haven city limit. The project includes cold milling the existing surface, asphalt paving, curb and gutter replacement, and installing new pavement markings.

 

Kalamazoo Street is part of a truck route allowing commercial traffic access between the city of South Haven’s industrial areas and Blue Star Highway. This project will improve road conditions for a safe and continuous all-season road system. Commodities typically hauled on this roadway include concrete, landscape materials, steel and other metals, vehicle and equipment parts, plastics and other manufacturing supplies.

 

The total project cost is $125,645, with up to $100,516 in TEDF Category F funds (80 percent of construction costs) and $25,129 in matching funds from the Van Buren County Road Commission.

 

Village of Schoolcraft: West Eliza Street

The Village of Schoolcraft will rebuild West Eliza Street from US-131 west 0.5 miles to the village limit. The project includes cold milling the existing surface, fine grading and compaction of the aggregate base, paving, re-establishing ditches and installing new pavement markings.

 

West Eliza Street is a major street in Tecumseh that provides east-west access to town and to US-131. This project will improve the road condition and solve drainage issues to accommodate commercial truck traffic. Commodities typically hauled on this road include aggregate materials, food and beverage, freight and supplies for the downtown businesses.

 

The total project cost is $402,750, with up to $201,375 in TEDF Category F funds (50 percent of construction) and $201,375 in matching funds from the Village of Schoolcraft.

 

City of Chelsea: North Street

The City of Chelsea will rebuild North Street from M-52 (Main Street) to Hayes Street. The project includes replacing curb and gutter and sidewalk improvements to meet ADA requirements.

 

North Street serves as the main entrance for the Chelsea Milling Co. and as a commercial traffic bypass route to avoid narrow roadways and pedestrian traffic downtown. This project will improve the paved surface and increase pavement depth, resulting in a longer-lasting roadway capable of handling an increase in truck traffic. Commodities typically hauled on this route include raw ingredients and finished products for the milling company, as well as iron products for a metal stamping company.

 

The total project cost is $796,679, with up to $375,000 in TEDF Category F funds (47 percent of construction costs) and $421,679 in matching funds from the City of Chelsea.

 

City of Tecumseh: South Occidental Highway

The City of Tecumseh will resurface South Occidental Highway from M-50 (West Chicago Boulevard) to West Russell Road. The project includes resurfacing the existing asphalt, curb and gutter replacement, new pavement markings and ADA ramp improvements.

 

South Occidental Highway provides access to the Tecumseh commercial business corridor on M-50. The proposed project will improve the road condition and safety. Commodities typically hauled in this corridor include aggregates, food service, freight and agricultural goods.

 

The total project cost is $750,035, with up to $375,000 in TEDF Category F funds (50 percent of construction costs) and $375,035 in matching funds from the City of Tecumseh.

 

About Transportation Economic Development Grants 

Enacted in 1987 and reauthorized in 1993, the Transportation Economic Development Fund (TEDF) helps finance highway, road and street projects that are critical to the movement of people and products, and getting workers to their jobs, materials to growers and manufacturers, and finished goods to consumers. TEDF “Category F” or “Urban Areas in Rural Counties” grants provide state funding for public roadway improvements that create system continuity with the secondary all-season road system. Eligible entities for the Category F program are urban areas of 5,000 population or more, in rural counties having less than 400,000 population.

 

Category F grants provide funding for projects that include improving access to the state all-season system or improving safety and all-season capabilities on routes having high commercial traffic. Eligible road agencies include county road commissions, cities and villages. More information about the program is available online at www.Michigan.gov/TEDF.